The City of Auburn Sewer Division operates under the direction of the Water Resource Management Department with a staff of 11 full time employees. The Sewer Division is responsible for the inspection, maintenance and repair of the City's Sanitary Sewer Collection System as well as responding to all sanitary sewer related complaints 24 hours a day. 


If you are experiencing a sewer back-up or overflow:

Dial 334-501-3060 during normal business hours of 7:30 AM thru 4:30 PM Monday thru Friday.  After hours please call the non-        emergency line at 334-501-3100.  For emergencies, please call 911.

Residential Service

      Below is a list of available forms provided for your convenience by the Water Works Board of the City of Auburn. Some forms are available to be submitted directly from the web. These forms allow you to complete them online and submit them electronically to a Utility Billing Customer Service representative. If you prefer to print the form, hand write the information and submit the form by fax or email, please click the link to the static PDF forms. Your submitted form will be processed in a timely manner. Should you have any questions and/or concerns you may contact the Utility Billing Office: 1501 West Samford Avenue | Phone (334) 501-3050, option 4 |

[email protected]

New Customers

New Account Activation Request (Residential) Web PDF
New Account Activation Request (Commercial) Web PDF
Deposit Waiver PDF
Request to Pull Irrigation Meter PDF
Garbage only Request (Info Packet) PDF

Existing Customers

UBO Bank Draft Application PDF
High Bill Adjustment Request PDF
Billing Address Change Web PDF
Services Transfer Web PDF

Account Closure

Account Deactivation Web PDF
Request for Deposit and Account Transfer in Case of Death PDF