Below is the information necessary to begin water and sewer service as well as garbage collection service in the City of Auburn. Please complete all the information below clearly and precisely to ensure prompt and accurate billing for establishment of services. Charges to initiate services include refundable deposits and a $15.00 non-refundable service charge. The deposits will be based on the meter size and/or type of business conducted. Please contact The Utility Billing Office for the amount of deposits that will be required to open your business account. The deposit and service charge are due at the time of application or can be billed at the discretion of The Water Works Board Utility Billing Office. Please contact The Utility Billing Office at (334) 501-3050 if you have any questions or concerns regarding establishing an account with The Water Works Board. Email us at [email protected], or visit our office at 1501 West Samford Avenue in Auburn, Alabama.

*NOTE*—If received by 1:00 p.m. CST, requests can usually be completed the same day, except during peak work periods.